All orders are despatched by national and international carriers and are on a signed for basis. Please make sure that someone is available to sign for your order or have an appropriate delivery address ready when your order is placed. Ashoka Maurya take no responsability for orders that have not been signed for on time of attempted delivery. It will be down to the customer to rearrange delivery with the carrier if the first attempt fails.
Ashoka Maurya is also committed to getting your order to you as quickly as possible but during peak seasonal times we can receive an influx in orders
which may cause a slight delay in delivery times. Please note sometimes goods maybe subject to delays which are beyond our control.
Please note occasionally due to unforseen events, delivery and collection via the carriers maybe delayed.
STANDARD DELIVERY TIMES
UK - 1 - 3 working days
Europe - 3 - 5 working days
America - 4 - 7 working days
Rest Of World - 3 - 10 working days
If you are unsure about any of our delivery times, please contact our customer care team at firstname.lastname@example.org for any additional information.
CUSTOMS AND IMPORT DUTIES
Our prices are inclusive of UK sales taxes only and do not include any others. Ashoka Maurya is not responsible for any local sales taxes or import duties that may arise at the designated delivery address outside the UK. These are charged once the goods reach their final destination country and will be invoiced to you directly from the courier or an import broker which must be paid by the recipient of the parcel.
Please note that Ashoka Maurya cannot control these charges and cannot tell you what the cost would be either. Relevant customs policies and import duties vary widely from country to country. We recommend that you contact your local customs office for applicable charges before you place your order to get a clear idea of the costs that may likely to be incurred.
If you prevent delivery of goods being made by failing to pay local customs, taxes or courier's administration fees and your package is returned to Ashoka Maurya, any resulting return costs including postage or courier's administration fees incurred will be deducted from the amount refunded to you in respect of that specific order.